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KDPaine's PR Measurement Blog: Great proof that social media works!

published 921 days, 18 hours, 43 minutes ago posted by http://jonnyboats.wordpress.com/http://jonnyboats.wordpress.com/ 923 days, 14 hours, 47 minutes ago
Monday, July 27, 2009 4:48:08 PM GMT Saturday, July 25, 2009 8:44:13 PM GMT

There is some great data in here about how and why Social Media Brand Engagement is worth investing in. It backs up my theory that the true ROI of social media will not be in the number of "eyeballs" it reaches, or how cheaply it gets messages out, but rather it will be shown in the improvements in work processes and efficiencies and problem solving.

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tags: social media

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